Privacy Policy & Cookies

About our privacy policy

Tech Outlet cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to others for commercial purposes. This privacy policy applies to the use of the website and the services provided on it by Tech Outlet. The effective date for the validity of these terms is 17/10/2022, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have regarding the personal data you have provided to us. If you have questions about our privacy policy, you can contact our contact person for privacy matters, you can find the contact details at the end of our privacy policy. About data processing Below you can read how we process your data, where we store it, what security techniques we use and who has access to the data.

Webshop software

Magento
Our webshop is developed with software from Magento. Personal data that you make available to us for the benefit of our services is shared with this party. Magento has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Magento is obliged on the basis of the agreement we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage. Magento reserves the right to share collected data within its own group and affiliated partners to further improve service delivery. Magento takes into account the applicable legal retention periods for (personal) data.

Web hosting

hypernode
hypernode We use web hosting and email services from [hypernode]. [hypernode] processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. [hypernode] has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. [hypernode] is obliged to confidentiality under the agreement.

Zoho

Zoho
Our website uses [ZOHO], a third party that handles email traffic from our website and sending any newsletters. All confirmation emails you receive from our website and web forms are sent via [ZOHO] servers. [ZOHO] will never use your name and email address for its own purposes. At the bottom of every email that is automatically sent via our website you will see the 'unsubscribe' link. If you click on this you will no longer receive email from our website. This can seriously reduce the functionality of our website! Your personal data is securely stored by [ZOHO]. [ZOHO] uses cookies and other internet technologies that make it possible to see whether emails are opened and read. [ZOHO] reserves the right to use your data to further improve service delivery and to share information with third parties in that context.

Office365

Office365
We use the services of Office365 for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 has no access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie
For processing (part of) the payments in our webshop we use the platform of Mollie. Mollie processes your name, address and residential data and your payment data such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve service delivery and to share (anonymized) data with third parties in that context. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's service delivery for which they engage third parties. Mollie does not retain your data longer than is permitted under legal terms.

Reviews

WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and email address. WebwinkelKeur shares this data with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases WebwinkelKeur may contact you to provide an explanation of your review. In case we invite you to leave a review we share your name and email address with WebwinkelKeur. They use this data only for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given WebwinkelKeur permission. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

DPD
When you place an order with us it is our task to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and residential data with DPD. DPD uses this data only for the purpose of executing the agreement. In case DPD engages subcontractors, DPD also makes your data available to these parties.

Invoicing and accounting

Microsoft Dynamics Business Central
For keeping our administration and accounting we use the services of [Microsoft Dynamics Business Central]. We share your name, address and residential data and details regarding your order. This data is used for administering sales invoices. Your personal data is transmitted and stored in a protected manner. [Microsoft Dynamics Business Central] is obliged to confidentiality and will treat your data confidentially. [Microsoft Dynamics Business Central] does not use your personal data for purposes other than those described above.

External sales channels

Bol.com
We sell (part of) our items via the Bol.com platform. If you place an order via this platform then Bol.com shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing
We use your data exclusively for the benefit of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we ask you explicitly for permission for this. Your data is not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Cooperation in fiscal and criminal investigation In some cases Tech Outlet may be obliged on the basis of a legal obligation to share your data in connection with fiscal or criminal investigation by the government. In such a case we are forced to share your data, but we will resist this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us we will also interpret this as a request to be forgotten. Based on applicable administrative obligations we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have created as a result of your assignment. Your rights Under applicable Dutch and European legislation you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In case you wish to receive the data at another email address or for example by post, we will ask you to identify yourself. We keep an administration of processed requests, in case of a request to be forgotten we administer anonymized data. You receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Personal Data Authority if you suspect that we use your personal data in an incorrect way. Right of access You always have the right to view the data that we (have) processed and that relates to your person or can be traced back to it. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data at the email address known to us with an overview of the processors who have this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we (have) processed and that relates to your person or can be traced back to it, adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the email address known to us that the data has been adjusted. Right to restriction of processing You always have the right to restrict the data that we (have) processed that relates to your person or can be traced back to it. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the email address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we (have) processed and that relates to your person or can be traced back to it, carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you copies or copies of all data about you that we have processed or have been processed by other processors or third parties on our behalf at the email address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed. Right of objection and other rights You have the right in certain cases to object to the processing of your personal data by or on behalf of Tech Outlet. If you object we will immediately stop the data processing pending the handling of your objection. If your objection is justified we will make copies and/or copies of data that we (have) processed available to you and then permanently stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy matters.

Right of rectification

You always have the right to have the data that we (have) processed and that relates to your person or can be traced back to it, adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the email address known to us that the data has been adjusted. Right to restriction of processing You always have the right to restrict the data that we (have) processed that relates to your person or can be traced back to it. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the email address known to us that the data will no longer be processed until you lift the restriction.

Cookies

Google Analytics
Cookies are placed via our website from the American company Google, as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your browsing behavior and share this data with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

Third party cookies

In case third party software solutions use cookies this is mentioned in this privacy statement.

Third party cookies

In case third party software solutions use cookies this is mentioned in this privacy statement.

Changes to the privacy policy

We reserve the right at all times to change our privacy policy. On this page you will always find the most recent version. If the new privacy policy has consequences for the way we process already collected data relating to you, we will inform you of this by email.

Contact details

Tech Outlet BG Nartsis 45 1415 Sofia Bulgaria T (+31 85 4866218) E webshop@techoutlet.eu KvK 70850275 BTW# NL858484225B01 BTW# BG202668915